Return Policy

Overview

We want you to be satisfied with your purchase. This Return Policy outlines the terms and conditions for returning items purchased from our website.

Return Eligibility

Items may be returned within 30 days of the original purchase date, provided they meet the following conditions:

• The item must be in its original condition
• The item must be unused and unopened
• The item must be in its original packaging
• Proof of purchase must be provided

Non-Returnable Items

The following items are not eligible for return:

• Custom-made or personalized items
• Items that have been used or damaged
• Items without proof of purchase
• Digital products or services

Return Process

To initiate a return, please follow these steps:

1. Contact us at infocenter@honestoivendorio.world or through our contact page to request a return authorization
2. Provide your order number and reason for return
3. Once approved, you will receive return instructions
4. Package the item securely in its original packaging
5. Ship the item to the address provided in the return instructions

Return Shipping

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect. We recommend using a trackable shipping method to ensure your return is received.

Refund Processing

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

Contact Us

If you have any questions about our Return Policy, please contact us at infocenter@honestoivendorio.world or visit our contact page.